Terms of Service

By using our services, you agree to the following:

1. Repairs

We provide hardware repair and installation services. We are not responsible for data loss — customers are encouraged to back up their devices before service.

2. Warranty

All eligible repairs include our Limited Lifetime Warranty against defects for as long as you own the serviced device. Coverage is for parts we installed or our workmanship under normal use. It does not cover accidental damage, liquid damage, or third-party work. See the Lifetime Warranty page for coverage details and how to request service.

3. Payments

Payment is due upon completion of service. Any booking deposit you paid is applied to your repair total at checkout.

4. Deposits

A $25 booking deposit is required for mobile repairs and for high-cost or special-order parts. The deposit locks your appointment and parts order and is applied toward your final repair balance — it is not an extra fee on top of the quoted price when the job is completed as booked.

5. Cancellation and rescheduling

We ask for notice so we can keep appointment slots and same-day capacity open for other customers.

• Cancel or reschedule 24 hours or more before your appointment: your deposit is refunded or credited toward a future booking.
• Less than 24 hours' notice or a no-show: the deposit is retained. At our discretion, we may apply it if you rebook within 30 days.
• Special-order parts: once we have ordered a part for your job after receiving your deposit, that deposit is non-refundable. If you proceed with the repair later, the deposit still applies to that job.

6. No Remote Support

We provide on-site and in-studio hardware service only. We do not provide remote technical support services.

Contact Us

If you have questions about these Terms of Service, please contact us at hello@instakyle.tech.